Guest Services

RETURNS & EXCHANGES

To ensure a smooth and hassle-free return experience, L’OCA Quality Market accepts returns for products with a receipt within 30 days of purchase.

FAQ

Can I return a product purchased at L’OCA Quality Market?

Yes! We are happy to accept returns with proof of purchase receipt within 30 days of the original purchase.

How do I make a return?

If an item doesn't meet your expectations, visit our Customer Service Desk with your proof of purchase receipt for a smooth and hassle-free return experience.

What if the items are damaged or consumed?

A refund or exchange may be denied for damaged items, food that has been fully consumed, or items that do not have a receipt.

Are L’OCA Gift Cards refundable?

Gift cards sold at L’OCA Quality Market cannot be returned or redeemed for cash or credit. Their full value can be used in-store or in our restaurants!