Guest Services

RETURNS & EXCHANGES

To ensure a smooth and hassle-free return experience, L’OCA Quality Market accepts returns for products with a receipt within 30 days of purchase.

FAQ

Q: Can I return a product purchased at L’OCA Quality Market?
A: Yes! We are happy to accept returns with proof of purchase receipt within 30 days of the original purchase.


Q: How do I make a return?

A: If an item doesn't meet your expectations, visit our Customer Service Desk with your proof of purchase receipt for a smooth and hassle-free return experience.

Q: What if the items are damaged or consumed?
A: Items that are damaged, food items that have been fully consumed, or do not have a receipt may be denied a refund or exchange.

Q: Can gift cards be returned?
A: Gift cards sold at L’OCA Quality Market cannot be returned or redeemed for cash or credit.

Explore L'OCA

Discover what else we have to offer.

Membership

Earn points with every purchase, get rewards, exclusive offers, and more.

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Events & Catering

Elevate your next event, meeting or celebration.

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Gift Cards

Gift Cards can be purchased in-store and used in the Market, restaurants and liquor store.

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Kidz Club

Your children can collect exclusive L’OCA trading cards, get free snacks, and attend fun events!

L'OCA Kidz Club

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